What is Motivity workforce management software?

Motivity is workforce management software that keeps field engineers connected to your SAP Business One system. So, you can improve both the planning and efficiency of all your workforce when they’re on the road.

You can access the SAP Business One Service Management, Stock, Projects, Sales Order, Customer Equipment Cards and Contracts straight from within Motivity. Furthermore, you can work with or without a live internet connection via phone or tablet.

Above all, Motivity keeps your workforce connected to the office and provides instant two-way communication with your field engineers. The system means they always have access to the information and forms needed to complete a job. Then when a job has been completed, details such as parts used, travel information and expenses, are passed back to the office. So, it’s possible to create automatic or semi-automatic billing in SAP Business One.

Workforce Software for your Service Engineers

While on-site the workforce can capture and update information, such as:

  • Equipment installed
  • Location
  • Checks carried out
  • Readings
  • Compliance certificates
  • Faults found
  • Action taken

Motivity enables you to record all the work carried out on-site and attach it to the job with photographic evidence. It’s even possible to scan QR and bar codes so parts and equipment used to a job can be recorded. Therefore, billing can be carried out instantly as all the information is available to create the invoice. As a result of quicker billing, the whole payment process is also speeded up.

Most importantly, Motivity also shows the exact location of your field engineers, what job they are working on, time spent on site and travelling times.  You can even set alerts up to let the office know if they don’t respond.

Why Motivity?

Most field service companies choose Motivity workforce management software because the paperwork has become too much.

However, once they use it, they also discover:

  • What’s going on 100% of the time – due to real time insight you can to react quickly and eliminate any bottlenecks
  • How to streamline operations – by cutting paperwork, administration and travelling time
  • They win more contracts – because of more accurate estimates and by providing compliance documents quickly
  • How to be more responsive – re-route engineers to urgent cases quickly and easily
  • How easy it is to demonstrate compliance – thanks to instant access to a reliable audit trail
  • The company looks more Professional – by keeping engineers fully informed with detailed record of previous jobs
  • How easy it is to get up and running – we will assist with the software, hardware and training required
  • How intuitive it is to use – ‘point and tap’ and drop down lists saves on input time and reduce the chance of errors
  • The ability to work without a signal – because information can be input offline then automatically updated when back online
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Benefits of workforce management software

Motivity workforce software will enable you to control your business from anywhere at anytime of the day.

It will inform you:
  • where your people are
  • what they’re working on
  • has it been completed
  • if your customers are happy
  • what and when your can invoice
Motivity will help you:
  • schedule jobs as they come in
  • track which jobs are done
  • answer customer enquiries
  • find job sheets quickly and easily
  • send jobs to engineers on the road
It will enable you to:
  • send jobs to engineers while on the road
  • fill in forms and job sheets electronically
  • electronically distribute jobs to avoid errors
  • save time wasting between jobs
  • avoid misplaced paperwork

Contact us today to discover how Motivity can help you on 0114 299 9430.