Ochiba OPTIONS Extended Sales for SAP Business One includes a number of sales and CRM features to improve the efficiency of your internal sales team. It also provides additional tools to help the team generate more sales.
Make your sales team more efficient and increase sales with the Ochiba OPTIONS Extended Sales module.
With the Ochiba OPTION Extended Sales module increasing sales has never been so easy!
Designed for a high volume telesales environment where CRM activities can be created with a single click. You can process orders, look up stock and update customer details all from a single screen. You are able to define CRM actions from a simple set-up screen and colour code activities to highlight priorities.
Create upsell opportunities by defining relationships between linked items, e.g if item A is selected, a pop-up appears to suggest items B, C and D could also be purchased. The window then provides the option to enter and amend quantities before adding them to the order. This is very useful where you are selling equipment with consumerables.
Define a contact schedule for customers and suitable delivery days e.g. only accept deliveries on Fridays. The system will automatically generate a CRM activity to call the customer and set the delivery date to the next appropriate day on order entry.
Manually define templates to be used in a sales order for a particular business partner, or the system can create a dynamic template based on buying patterns over a given period of sales history. These templates can then be used to pre-build an order with the option to amend quantities required and add items if needed.
Sales Opportunities or CRM activities can be created based on a query for a more targeted approach in the future. You can set alerts based on the financial status of the customer, which is ideal for creating Credit Control call lists, or to highlight companies ‘on stop’ who shouldn’t be currently contacted.
If a member of the team calls in sick it’s a simple process to instantly re-allocate their CRM tasks to an alternative employee in bulk.
Manage and execute more complex sales promotions within SAP Business One. This is particularly useful where periodic promotions are run with different types of offers. Features include:
Provides extended price list management features, such as the ability to apply a ‘value off’ discount to a product that doesn’t change if the base price changes. There’s also the ability to point one customer at many price lists based on the item group selection.
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