Quality / Non-Conformance

Quality and Non Conformance Reporting (NCR) for SAP Business One is a key aspect of any ERP solution.  This solution works against projects, production and purchasing, as well as in a generic mode for general business non-conformance.

This solution allows Actions and Causes to be defined, and they can be set at a department or general level, thus making the analysis specific to a department where required.  A logged NCR is escalated to a supervisor who can add comments or solution and either pass it back to the originator or pass on to another person to action.

All movements are logged for each action taken and where necessary linked to the originating SAP document.  This allows detailed analysis of root causes, actions, and time taken to resolution.

From a quality perspective a series of questions can be defined and held against materials for goods in inspection or on operations for production orders.  These are prompted for in the relevant screens in Shop Floor Collection or Goods inwards and can also result in the NCR process being followed.